Do you have a passion for payroll, a love for benefits and flair for customer service?  Join our team at Great Parks of Hamilton County!  At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations.

Great Parks is now accepting applications for the position of Payroll & Benefits Coordinator in the Employee Services department. The full-time position is based at beautiful Winton Woods Park at the Winton Centre administrative offices.

A successful Payroll and Benefits Coordinator performs various administrative duties related to the processing of Great Parks’ bi-weekly payroll for an average of 1,000+ employees.   An ideal candidate has excellent customer service skills, strong payroll experience, some benefits knowledge and a willingness to learn and grow.

Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers and friends.

Job Description


Performs various clerical duties related to the administration of Great Parks payroll and benefits.    Consistently demonstrates superior customer service.  Maintains comprehensive and confidential employee data.


To perform this job successfully an individual must be able to satisfactorily perform each essential duty listed below.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Accountable to consistently demonstrate culturally aligned behaviors that support and promote the Core Values of Great Parks: Integrity by operating with transparency and accountability; Sustainability by adapting to current challenges while being mindful of future needs; Inclusivity by seeking to understand, honor, recognize and engage diverse perspectives, cultures, and experiences; Fun by inspiring others in the environment to build camaraderie through shared passions

Responsible for consistently performing with an integrated approach to promote employee engagement, a positive work environment, and a commitment to demonstrate support of others.

Accountable to uphold, demonstrate and promote positive and respectful interdependent working relationships across the division and organization.  Demonstrate flexibility, openness to change, and a willingness to serve and assist as needed to advance the mission of Great Parks.

Supports and participates in open, transparent communication among team members

Prepares and processes Great Parks payroll including hourly rates, salaries, commissions, bonuses or other compensation, time worked, paid leave and holidays, deductions and withholding, address changes, and other information. Verifies payroll data, makes corrections, and transmits payroll. Generates payroll reports.

Ensures proper processing of payroll deductions for taxes, benefits, charitable contributions, and other deductions.  Records and processes federal and state payroll tax deposits.

Assists employees with health, dental, life and other related benefit claims and general questions.  Assists employees with benefits self-enrollment system.

Provides ongoing customer service to employees with payroll and benefits matters; demonstrates an approachable and welcoming demeanor with internal and external customers.

Assists employees with benefits enrollment and questions, verifies all insurance billing, maintains employee database and files, and ensures compliance with required benefit notices.

Maintains employee benefit elections through vendor systems, including payroll deductions, adds, changes, terminations and COBRA notifications.  Reconciles monthly insurance billing statements.

Reviews and responds to unemployment claims with appropriate documentation. Reviews monthly unemployment statements.

Maintains employee personnel files including processing new hire paperwork, status change forms, and filing. Tracks and follows up on required paperwork.

Processes payroll reports and creates check requests for payroll deduction agencies.

Handles questions and concerns from employees and supervisors regarding payroll, benefits and employee relations matters. Assists in the resolution of pay and tax related problems and requests manual checks when necessary.  Assists external auditor with payroll related items.

Performs a bi-weekly audit of minor time cards. Notifies supervisors of violations and sends out updated minor report for facilities to post. Maintains and updates work permits.

Completes employment and wage verification forms and handles phone calls from agencies. Processes unemployment claims and completes required paperwork, sends information to third party administrator, and reconciles monthly unemployment billing statement.

Reports monthly labor statistics to Department of Labor.  Maintains and updates federal and state mandated labor law postings for all facilities. Completes mandated government reports including EEOC.

Coordinates the mid-year and annual performance evaluation due dates with supervisors. Tracks and follows up on evaluations to ensure all are completed and turned in. Processes all pay rate increases.

Coordinates United Way and Fine Arts Fund campaigns annually.  Reports monies and totals to agency representatives.

Files reports, records, correspondence and other documentation into established filing system in compliance of our record retention schedule.

Maintains Employee Services forms and update as necessary.

Administers COBRA.

Maintains current working knowledge of payroll, tax and human resource management requirements and practices covering Wage and Hour, FLSA, employee benefits, EEOC, COBRA, FMLA, and other local, state and federal tax and employment laws and regulations.

Performs job duties in accordance with Great Parks of Hamilton County’s policies, procedures, and performance expectations.

Maintains confidentiality of confidential and sensitive information.

Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.


Orders Great parks flowers, pays invoices and maintains records.

Attends Great Parks meetings as required.

Develops skills and knowledge of OPERS

Utilizes and promotes environmentally sustainable practices and processes.

Performs other job duties as assigned.


Fleet vehicles; computer; copier, fax machine, calculator and other standard office equipment.


GPHC staff and volunteers; vendors; regulatory agencies; third party administrators; auditors; general public and other job contacts.


Non-public records and sensitive public information contained in employee personnel files such as social security numbers; payroll records’ medical records; garnishments; child support documents; voluntary deductions; bank account information.


The following physical demands are typically exhibited by position incumbents performing this job’s essential duties and responsibilities.  These physical demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

The employee frequently exhibits manual dexterity performing job duties when completing data entry, and frequently talks and hears when working and interacting with job contacts.

The employee frequently sits for extended periods of time, and occasionally stands or walks.

Employee typically exhibits normal vision demands.  Vision demands include relatively detailed vision, with the ability to adjust focus when operating a park vehicle.

Employee regularly lifts items up to 5 pounds, and occasionally lifts items up to 25 pounds.


Knowledge of: basic human resource management; payroll administration; HRIS systems, EEO requirements; standard office practices’ basic mathematics.

Ability to: maintain confidentiality of confidential and sensitive information; exhibit good problem solving and good judgement in keeping with the mission of the park district; maintain confidential and sensitive information; understand and demonstrate respect for cultural and socio-economic differences; support a working atmosphere consistent with Great Parks’ equal employment opportunity; embrace and support constructive change; consistently follow safety and security procedures and practices; contribute toward building a positive team working environment; establish and maintain an effective working relationship with associates, officials, general public, and other job contacts.

Skill in: data entry; operation of computer; operation of routine office equipment; communicate effectively verbally and in writing; add; subtract, multiply and divide while numbers accurately; file documents in alphabetical, numerical, subject and chronological order; calculate percentages and decimals.


An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities.  An example of an acceptable qualification is:

Associate’s Degree in a related field with one to three years of related job experience (that demonstrates a knowledge of payroll administration and benefits support); Bachelor’s degree in related field preferred.

Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.



State Motor Vehicle Operator’s License that meets GPHC current carrier guidelines.

This position will be posted until filled at www.greatparks.org

Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law