Overview

POSITION SUMMARY
Manages the development, implementation and administration of compensation and benefits programs, policies, and procedures. Leads the organization’s drug and alcohol, benefits and compensation programs, including but not limited to: medical examination services, life and health insurance, disability, federal and state mandated leave regulations, company leave policies, job evaluation, salary and incentive programs, etc.

ESSENTIAL FUNCTIONS
Direct preparation and distribution of written and verbal information to inform employees of benefits and compensation plans, changes or updates.
Plan, direct, supervise, and coordinate work activities of staff relating to benefits and our Metro’s Drug & Alcohol Program, and compensation.
Identify and implement benefits to increase the quality of life for employees, by working with brokers and researching benefits issues and solutions.
Design, evaluate and modify benefit policies to ensure that programs are current, competitive and compliant with regulatory requirements.
Analyze compensation policies, government regulations, and prevailing wage rates to develop competitive compensation plan.
Mediate between benefits providers and employees, such as by assisting in handling employees’ benefits-related questions or taking suggestions.
Aid in Contract Negotiation by developing benefit information and costs for various insurance plans and benefits options.
Prepare and maintain detailed job descriptions and classification systems and define job levels and families.
Maintain pay grade integrity and adjust to the market as needed.
Manage the design and development of tools to assist employees in benefits selection, and to guide managers through compensation decisions.
Ensures the SORTA/Metro Drug and Alcohol Program is in compliance with company policy, State and Federal regulations.
Provide direct oversight and monitor performance of the third party administrator to Medical Exam Services and other Human Resources third party vendor relationships.
Conduct and/or participate in relevant compensation surveys.Analyze surveys to ensure appropriate compensation across all departments
Assist with the development of strategies to meet or exceed organizational and department performance goals and objectives, monitor results, and recognize employee, department and organization accomplishments.
Oversee the continued development of staff to keep them abreast of new technologies; oversee and direct the development of staff skills and understanding of procedures and policies, developing, implementing, monitoring and overseeing adherence to performance standards. Advance staff through training, professional development and promotional opportunities.
Work in compliance with Metro’s safety and security policies.
Provide a positive work environment that does not discriminate in hiring, promotion or employee/supervisor relations based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran.
Model, facilitate and encourage exemplary internal and external customer service, open communication, collaboration, participation and professional development among staff.
Secure employee and applicant private and personal information in the strictest confidence to include but not limited to HIPAA and identity.
Execute direct report employee recognition, commendation and performance management.
Serve as an Essential Employee to continue the Authority’s operation during an emergency or weather related event.
Other duties as assigned

POSITION QUALIFICATIONS
Competency Statement(s)
Communications – Excellent verbal, writing and non-verbal skills. Persuasive, consensus builder.
Customer Focus – Excellent problem-solving skills and a desire to exceed customer expectations.
Employee Development – Competent in assessing employee skills: coaches, delegates, and supports employee development. Provides constructive feedback.
Leadership – Energetic, innovative self-starter, committed to continuous improvement and creative problem-solving.
Professional Integrity – Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources.
Proficiency – Able to multi-task, plan and measure results, create and analyze data, excellent computer skills, accuracy and attention to detail, excellent project management skills.

Education
Bachelor’s Degree (four year college or university) in business administration or human resources.
Knowledge of accepted business practices, especially those pertaining to organizational development and leadership.

Experience
Demonstrates five to ten years progressive experience in benefits, compensation and human resources.
Three to five years of experience at the supervisory level
To Apply and review full job description, go to:  www.go-metro.com/careers